Our Products & Solutions

Telephone (LEC) Billing
UnitedTEL can bring you the world of Telephone Billing. But isn't telephone billing an antiquated way of charging a customer, you say? Absolutely not. Telephone billing has evolved with the times to be able to have value in this new marketplace. UnitedTEL has evolved with it. Now you can bill a vast array products, services and subscriptions to home telephone bills. With new technology and real-time validations customers can be activated immediately without having to call into a 1-900 number or speak to an operator. Now the products that can be charged to telephone bills are not limited to a small suite of telephony products but has expanded to a seemingly infinite range of digital content products and services. UnitedTEL can bring all of this to you.


Call Center Solutions
UnitedTEL owns and operates its very own first rate call center. Our call center is located in Rochester, NY and is staffed with highly trained customer service professionals. We strive to outdo the industry customer service standard and offer a much better customer experience. Our expertise is focused on offering customer service solutions to high volume internet ecommerce programs. We pride ourselves on being able to lower chargeback and complaint rates to our clients by being able to offer the optimal customer service experience leaving callers satisfied and without frustration. By achieving the results we have on the customer end, we allow our clients to expand their business top and bottom lines.

eCommerce Billing Solutions
At UnitedTEL we believe we have the formula for generating optimal profits from eCommerce websites. This formula consists of a combination of various payment processing methods, billing best practices, incremental revenue opportunities, and lead generation/marketing. Whether you haven't accepted a payment yet, or are accepting payments but feel you're not doing it optimally, UnitedTEL may be able to optimize your payment processing.